Many are unsure of the IT expertise in the project when using interactive solutions and other interactive tools. It is therefore important to identify the training needs and who is responsible for the different work tasks and processes.
As there may be concerns about whether everyone will be able to use the solution, it is important with thorough training and common operating rules. Courses and workshops on project-specific work tasks must be tailored to the maturity, experience and tool competence of the participants. Good training involves teaching the participants about the project structure so everyone can work efficiently with the solution.